Asking Google to remove scam from the company name suggestion
It’s hard for companies to approach Google in the best times, it’s even harder if you want something sensitive removed. If you have fallen victim to “your Company Name + Scam” in Google suggestions then what can you do about it? Well there are 3 options, all of which are not great:
- Control the first page of Google for your search term “Company Name + Scam” this is not great and re enforces Googles suggestions
- Try and influence Google suggestions, again very hard and expensive, services like Mechanical Turk have put a stop to allowing members to ask workers to type into Google a specific search effect suggestions.
- Contact Google via their open forum, who in their right mind wants to this and attract even more attention
What Google should do is allow companies to contact them directly privately about suggestions that are incorrect. I love the fact that Google has a form to report anyone using their Trademark, but at the sametime you cannot contact them to say stop calling my company a scam.
When google replaced scam for reviews, I thought great Google has seen sense, but not long after they reverted to suggesting
Would it be possible to get Google to add such a service like they have for reporting spam? Do businesses what such a feature? Love to hear your thoughts.
More resources on RM
http://www.seomoz.org/blog/our-online-reputation-management-playbook
http://explicitly.me/manipulating-google-suggest-results-%E2%80%93-an-alternative-theory